Website Disclaimer

Last updated: July 2026

The information provided on the Creative Minds Music & Arts Therapy Centre website is intended to help individuals and families learn about our centre, practitioners and services. By using this website, you acknowledge and agree to the following.

General Information Only

The content on this website is provided for general educational and informational purposes only. It should not be considered an assessment, diagnosis, treatment recommendation or individualized medical, psychological, therapeutic or professional advice.

Information provided on this website should not be used to diagnose or treat a health or mental health condition. Please consult an appropriately qualified professional regarding your or your child’s individual needs and circumstances.

No Therapeutic Relationship

Visiting this website, completing an inquiry or contact form, sending an email or interacting with Creative Minds through social media does not create a therapist-client relationship.

A therapeutic relationship begins only after the appropriate intake and informed-consent process has been completed, Creative Minds has confirmed that it can provide the requested service and both parties have formally agreed to proceed.

Not an Emergency or Crisis Service

Creative Minds Music & Arts Therapy Centre does not provide emergency or crisis-response services. Our website, email and contact forms are not monitored continuously and should not be used to seek urgent support.

If you or someone else is in immediate danger, call 911 or visit the nearest hospital emergency department.

If you are experiencing thoughts of suicide or are concerned about someone else, call or text 988 to reach Canada’s 9-8-8 Suicide Crisis Helpline. Support is available 24 hours a day, seven days a week.

Individual Needs and Results

Every person’s needs, circumstances and response to therapy are different. The information and examples provided on this website are not intended to suggest that every client will have the same experience or achieve a particular outcome.

Progress may be influenced by many factors, including the client’s individual needs, circumstances, participation, type of service and therapeutic relationship. Creative Minds and its practitioners do not promise or guarantee specific results.

Scope and Suitability of Services

Creative Minds offers services that may include music therapy, art therapy, play-based approaches, counselling and psychotherapy. These services have different purposes, methods and professional scopes. Not every service shown on this website will be suitable or available for every individual.

The intake and assessment process helps determine whether Creative Minds can appropriately meet a prospective client’s needs. When necessary, we may recommend a different service or refer the individual or family to another qualified professional or organization.

Medical and Other Professional Care

The information on this website and the services provided by Creative Minds are not a replacement for emergency assistance or necessary medical, psychiatric or other regulated healthcare.

You should consult an appropriately qualified healthcare professional regarding your or your child’s individual circumstances. Do not disregard professional advice or delay seeking appropriate care because of information found on this website.

Practitioner Qualifications

Services are provided according to each team member’s education, training, experience, professional designation and authorized scope of practice. Not every practitioner provides every service described on this website.

Professional designations and credentials are identified in individual team profiles where applicable. Practitioners are responsible for providing services in accordance with the requirements and standards of their respective regulatory colleges, certifying bodies and professional associations.

Children, Youth and Consent

Creative Minds provides services to children, youth and families. Consent, confidentiality, information sharing and the involvement of parents or caregivers will be discussed as part of the intake and informed-consent process.

These matters are handled according to the young person’s individual capacity, applicable Ontario law and the professional and ethical obligations of the practitioner providing the service. A parent or caregiver does not necessarily have automatic access to all information shared during therapy. The limits of confidentiality and circumstances in which information may need to be disclosed will be explained before services begin.

Electronic Communications and Privacy

Email and general website forms may not be fully secure. Please do not submit detailed, sensitive or confidential personal health information through a general contact form, ordinary email or social media.

Information submitted through the website should be limited to what is reasonably necessary for Creative Minds to respond to your initial inquiry. If confidential information is required, we will advise you of an appropriate way to provide it.

The collection, use, storage and disclosure of personal and personal health information are addressed separately in our Privacy Policy and handled in accordance with applicable privacy legislation, including Ontario’s Personal Health Information Protection Act, where applicable.

Virtual Services and Client Location

The availability of virtual services may depend on the client’s physical location at the time of each appointment, the nature of the requested service and the practitioner’s ability and authorization to provide services in that jurisdiction.

Before virtual services begin, the practitioner may need to confirm the client’s location, contact information, emergency contact and access to appropriate local emergency resources. Virtual services may not be available in every province, territory or country.

External Websites and Resources

This website may contain links to third-party websites, organizations or resources for convenience and general information. A link does not necessarily indicate that Creative Minds endorses the third party or all the information it provides.

Creative Minds does not control and is not responsible for the content, accuracy, availability, accessibility, security or privacy practices of external websites. Visitors access third-party websites and resources at their own discretion.

Website Accuracy and Changes

Creative Minds makes reasonable efforts to provide accurate and current information. However, we do not guarantee that every page will always be complete, current or free from errors.

Services, programs, practitioners, availability, fees, policies and website content may be updated or changed without notice. Please contact Creative Minds directly to confirm information that may affect your decision to seek services.

Insurance Coverage

Coverage for therapy services varies according to the insurance provider, individual policy, type of service and professional designation of the practitioner.

Creative Minds cannot guarantee that a service will be covered or reimbursed. Clients are responsible for contacting their insurance provider before beginning services to confirm coverage, eligibility, documentation requirements and reimbursement limits.

Copyright

Unless otherwise indicated, the written content, graphics, branding, downloadable resources and other original materials on this website are owned by or licensed to Creative Minds Music & Arts Therapy Centre.

Website materials may not be copied, reproduced, distributed, modified, republished or used for commercial purposes without prior written permission. Brief quotations may be used where permitted by law and where appropriate credit is provided.

Questions

If you have questions about this disclaimer, our services or how the information on this website applies to your circumstances, please contact Creative Minds Music & Arts Therapy Centre before relying on the information provided.